Why is my room image not updating?
If you have added an image to your room and it is not showing either on the backend or front-end check the following:
1. Have you allowed up to 30 minutes since adding the room.
When you add an image to a room it can take up to 30 mins for this to be reflected on the front-end.
2. Have you added the image(s) in all required sizes?
All images should be uploaded in the Mediacenter in three (pixel) sizes; 120 x 90, 400 x 300 and 800 x 600.
If you have not uploaded the image in all of the required sizes the image may not show on the front-end.
For more information on uploading an image to the Mediacenter click here
3. Have you cleared your cache?
You may need to clear the cache on your PC. To do this hit Ctrl and F5 together.
If your image is still not showing please email firstname.lastname@example.org who will investigate further
How do I create a new room ?
To add a new room to your hotel/property on Avvio follow the below steps: 1. Go into the Booking Engine Service 2. Under Room Setup click "List Rooms" 3. Under the "General" tab you then fill in the information of the "Room Code" this is the code ...
How do I add a room image ?
If you want to add a new image that is not already on the Avvio Mediacenter you will need to upload it, for a room image to show correctly on the booking engine it will need to be added in 800 x 600 pixels, 400 x 300 pixels and 120 x 90 pixels, to ...
Rate Editor Overview – Images Tab
The following is an overview of the Rate Editor - Images Tab. Within the Images Tab you can add an image to a rate which has previously been uploaded to the Mediacenter and/or you can upload an image for that specific rate from directly within the ...
How do I set up a rate with Room*Band pricing ?
[Room*Band]Pricing is used for flexible rates generally managed based on demand regardless of the day of the week. (Note: Pricing for this rate type can't be integrated with a PMS / Channel Manager due to restrictions in how those system operate) ...
How do I upload an image ?
For Room Images, Voucher Images and Rate/Special Offer Images, four versions of the same image are needed. 1600 x 1200 pixels 800 x 600 pixels 400 x 300 pixels 120 x 90 pixels **Images must have a file size limit of 512kb. You need to upload images ...