Help Centre

Why is my Dynamic Package not showing?

For more information on setting up Dynamic Packaging (upsells) click here


If you have set up a Dynamic Package and it's not showing below are a list of reasons why it might not be:


1. The package is suspended.

Only Active packages will show. 


2. Package is outside "Active" dates

If you have set certain date conditions for the package to be active and these are not met the package will not show. 


3.  Outside Min/Max Leadin times.

If Leadin conditions are specified but not met the package will not show. 


4. Mix up in Opt In/Opt Out filters.

Please check that you have the package on desired rates/rooms (Opt-in) and not selected the Opt-out option.  


5. No Title/Description/Price

Please make sure that you have all fields filled in in the [customise] link on the package. (Strike Price is optional)





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