The feature will ease the burden of unprecedented levels of cancellations by incentivising guests who want to cancel a booking to purchase a voucher, at a discounted rate, for a returning visit in the future. The guest retention voucher has been specially developed to support hotels to tailor exclusive incentives to cancelling guests in order to incentivise e-commerce during the global downturn in travel
You can add a customised message regarding cancellations within this box that will appear on the screen after the guests confirm the cancellation.
If you are subscribed to Avvio’s voucher system, you can set up your voucher as normal
>> Click here to set up a voucher https://help.avvio.com/portal/kb/articles/how-do-i-create-a-new-voucher
Make sure you have a set a Default Voucher group for all vouchers except the hidden vouchers set up (if you haven't done so already).